Warranty Information
Manufacturer Warranties
EuroCustomsPR, LLC offers a variety of high-quality parts and accessories. Many of these products come with manufacturer warranties. Below are the details regarding warranties for the products we sell:
- Factory Parts: These parts come with a limited warranty against manufacturer defects. The warranty does not cover misuse, improper installation, or wear and tear from normal use.
- Aftermarket Parts: The warranty for aftermarket parts varies by manufacturer. Please refer to the specific warranty information provided by the manufacturer at the time of purchase.
Warranty Claims
To initiate a warranty claim, please follow these steps:
- Contact Us: Email us at info@eurocustomspr.com or text 321-749-7111 with your order details, a description of the issue, and photos if applicable.
- Provide Documentation: Include a copy of your original receipt and any other documentation that supports your claim.
- Return the Product: If instructed, return the defective product to us. Ensure it is packed securely to prevent further damage during shipping.
Warranty Limitations
Please note the following limitations on warranties:
- Misuse or Improper Installation: Any product that has been misused, improperly installed, or modified will not be covered under warranty.
- Shipping Costs: Shipping costs for returning products for warranty claims are the responsibility of the customer. We will cover the shipping costs for sending replacement items back to you.
- Local Dealer Claims: Some warranty claims may need to be completed at your local dealer. We will guide you through the process if this is necessary.
Warranty Exclusions
The following items are excluded from warranty coverage:
- Normal Wear and Tear: Products that fail due to normal wear and tear are not covered.
- Consumable Items: Items such as brake pads, filters, and other consumables are not covered under warranty.
- Damage from Accidents: Any damage resulting from accidents, collisions, or other external factors is not covered.
Additional Notes
- Proof of Purchase: Warranty claims will only be honored with proof of purchase.
- Authorized Installers: To ensure warranty coverage, we recommend having parts installed by authorized dealers or professional installers. Improper installation can void the warranty.
- Inspection: All returned products will be inspected to determine the cause of failure and eligibility for warranty coverage.
For any questions or concerns about our warranty policy, please contact us at:
EuroCustomsPR, LLC
580 Solutions Way, Suite E
Rockledge, Florida, 32955
Phone: 321-749-7111
Email: info@eurocustomspr.com
We are committed to providing the best quality products and services to our customers. Thank you for choosing EuroCustomsPR, LLC.