Shipping Information

Parts shipping · United States and international

Our catalog includes small in-stock parts, special-order components and oversized aero products. Processing time, carrier service and final cost therefore depend on the specific item and destination.

Order processingIn-stock items generally leave within 1–5 business days.
Rates and servicesAvailable options and charges are calculated at checkout.
TrackingSent by email after the carrier accepts the shipment.
Processing time is separate from carrier transit time. A delivery estimate begins after the order ships. Backordered, special-order and made-to-order products follow the lead time shown on the product page or confirmed with you after purchase.

Domestic orders

  • Shipping services are shown at checkout based on the package, destination and available carrier options.
  • Oversized, high-value or freight items may need a physical delivery address, signature or separate quote.
  • Orders containing products with different lead times may ship together when every item is ready, or in separate shipments when arranged.
  • Carrier estimates are not guaranteed delivery dates. Weather, carrier volume and address issues can cause delays after shipment.

International orders

  • Available destinations and services are determined at checkout or by an individual shipping quote.
  • The recipient is responsible for import duties, taxes, brokerage charges and local fees assessed by the destination country.
  • Customs processing can extend delivery time. EuroCustomsPR cannot control or pre-approve customs release.
  • International payment or address verification may be required before an order is released.

Damage, shortage or wrong item

  1. Inspect the package and contents as soon as they arrive.
  2. Keep the product, manufacturer packaging, shipping carton and all packing material.
  3. Photograph the shipping label, every side of the carton, internal packaging and the affected item.
  4. Contact us within five business days of delivery and do not install, paint, modify or discard anything while the claim is reviewed.

Freight forwarders

Ask your forwarder to inspect the shipment for damage, shortage and accuracy before sending it onward. Once the forwarder accepts and reships the package, damage or loss occurring during the onward shipment must be handled with that provider.

Original shipping charges are non-refundable. Return-shipping responsibility is governed by our Return and Refund Policy.

Need help with a shipment?

Include your order number and photos when reporting a delivery issue.